tag:blogger.com,1999:blog-8791125355431273627.post8856048764176435031..comments2024-03-26T02:31:55.784-04:00Comments on Working Girl: Grandpa as a ClientWorking Girl Twohttp://www.blogger.com/profile/12214647846250962302noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-8791125355431273627.post-80317770583505859692010-11-10T15:17:28.755-05:002010-11-10T15:17:28.755-05:00I experienced a similar communications gap with so...I experienced a similar communications gap with someone we had contracted with on an annual project. I learned a lot from the experience but felt like I was beating my head against a wall the whole time. I went out of my way to find someone with the qualities I DID want when the project came around again the following year. Our new contractor is amazing and everything I was looking for. <br /><br />My situation is a little different because this was someone we hired, not a client who hired us. I would recommend you weigh the good points and bad points of working with a client like this in the future - seems like those lengthy phone calls could quickly drain time away from other client work. :-/ Just something to keep in mind.Mariehttps://www.blogger.com/profile/09410008039816868860noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-69317373029575800412010-11-08T20:26:01.175-05:002010-11-08T20:26:01.175-05:00Great comments! I'm glad to hear there are oth...Great comments! I'm glad to hear there are others dealing with the same thing I'm going through. Definitely agree with Corporate Chickee about the importance of the follow-up. Since I still prefer email (it helps so much to be able to refer back to emails, plus, it helps me organize my thoughts), I always follow-up any lengthy email with a phone call in addition to following any lengthy phone calls with an email summarizing what was just discussed. Extra communication, never hurts!PR Working Girlhttps://www.blogger.com/profile/00507699478825575651noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-27298693145574328242010-11-08T10:58:42.616-05:002010-11-08T10:58:42.616-05:00My Director is lost. He really doesn't unders...My Director is lost. He really doesn't understand technology that well. And it's a must where we are. He asks me the most basic questions about Word, Excel and various other things and cannot format a document to save his life. It's hard because he refuses to learn, he just uses his "Director" status to ask others to do it for him.Just Mhttps://www.blogger.com/profile/18079146601720524135noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-44705204926409604052010-11-08T09:26:46.475-05:002010-11-08T09:26:46.475-05:00Yes, yes, yes!! I struggle with this constantly......Yes, yes, yes!! I struggle with this constantly... I have loads of clients who refuse to use email for the simplest of tasks. A large part of my job entails scheduling corporate events for my clients. I will email them with the date/time that we can do and ask them to respond via email to confirm the date & time. Or, let me know if they have a different preferred date and time. <br /><br />Inevitably, there are the ones who will always respond with an email that says, "Please call me to discuss this." Ugh... there is nothing to discuss. It's a yes or no question. Plus - if the date doesn't work, there about 12 people I need to check with to see if we can do your preferred date, so discussing it on the phone only serves to waste time - on both ends. <br /><br />I also have many clients who just simply prefer phone contact rather than email... which is incredibly annoying, but I do it because they are the customer. But I have learned - always follow up with an email to recap the conversation to minimize the miscommunication and errors that arise with phone calls! (Or to prove that you both agreed on something, or to prove that you did what the client asked for, etc.) Email is a great CYA tool :)Corporate Chickeehttps://www.blogger.com/profile/07946175299722991320noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-57942667263137886012010-11-07T14:19:24.717-05:002010-11-07T14:19:24.717-05:00That sounds sweet, and yes sometimes it's hard...That sounds sweet, and yes sometimes it's hard to understand the people in life don't like to communicate in the same ways. For example, I'm not big on Facebook, I think it will take over my life and I resist it, whereas others love it. That maybe annoys people, I dunno, no one's ever told me, but anyway, I prefer texting.Chrissyhttps://www.blogger.com/profile/04669797203165307559noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-40079592679761731762010-11-07T09:45:38.518-05:002010-11-07T09:45:38.518-05:00I work with a new client everyday! I'm the Lig...I work with a new client everyday! I'm the Lighting Director at a roadhouse theatre that gets a new tour in everyday. So at the beginning of every day, I have to meet a new client, and quickly try to read them. How much do they know, how controlling are they, do they want me to take the lead or do they want to take charge? All things I have to figure out within the first 15 minutes of meeting a new road crew. Sometimes I get it wrong, and it leads to a bumpy start, but sometimes I get it right, and it makes the day go much smoother!MonsteRawrhttp://www.monsterawr.comnoreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-13407383374105858682010-11-07T08:25:52.236-05:002010-11-07T08:25:52.236-05:00This is a great post. I work in public sector HR, ...This is a great post. I work in public sector HR, dealing every day with people from completely different backgrounds from me, and it's often hard graft to create consensus and understanding. Workplaces and business partnerships need different points of view, but agreement in such situations is hard to find. But empathy and stepping outside the box for a moment is essential. Your patience and understanding is to be saluted. XxxcCassiopeiahttps://www.blogger.com/profile/08486538663742244698noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-76181395200543409242010-11-07T06:50:39.663-05:002010-11-07T06:50:39.663-05:00I do it every day unfortunately. I run an office w...I do it every day unfortunately. I run an office with 12 employees and I swear to you the biggest challenge is not the business itself, but learning how to handle all 12 personalities when something needs to be done. It's a headache but requires a lot of patience.Lindseyhttps://www.blogger.com/profile/08044970270356817829noreply@blogger.comtag:blogger.com,1999:blog-8791125355431273627.post-76335186929574388282010-11-06T20:26:20.688-04:002010-11-06T20:26:20.688-04:00It is VERY admirable and I like how you re-assesse...It is VERY admirable and I like how you re-assessed the whole situation. Good job!Ivonnehttps://www.blogger.com/profile/05338729796371169904noreply@blogger.com