Can I just vent a little? (thanks)
This has been bugging me for some time now. Is it so hard to respond to emails? I mean, really? Do some people just have really bloated egos or something that they think they're too busy and too important to respond to your email in a timely manner? Do some people just think that when someone emails them something, like say, a question, that they're just asking the question for fun and that they're not really expecting an answer? Do some people just think that by ignoring an email, the problem will disappear and the sender will magically and conveniently forget about sending the email in the first place? AHHH!
How about a little bit of email courtesy, huh?? For example, when you receive an email that is asking you a question or when there is an expectation on their part for you to deliver information back to them, the professional thing to do would be to email them promptly with a response. And by promptly, I mean within a day or two, or even three.
Is that asking too much?!
So let's say you really are too busy and unable to respond, is it really that hard to type a quickie wee little note in the interim like, "Hey, thanks for writing, but can I get back to you later on this?" or "Great question, I don't know right now, but please try checking in with me next week," or even a "Sorry, I'm really swamped right now, I promise I will look at this later," is great and much better than nothing.
I just HATE it when instead my emails are ignored and I am left with just waiting. I don't even mind following up, I understand when things come up, when emails get accidently overlooked or when things really are too crazed. But when it happens all the time, then I know there is a problem. Makes me just want to scream and cut my head off.
Seriously, how unprofessional. How rude. And how inconsiderate. Email courtesy has to be some kind of skill, don't you think? Because I've known some very busy and very important people who can manage to respond to emails promptly. And when they do, it makes me feel good, it makes me feel like I'm important to them, like my thoughts and questions matter. On the other hand, when it gets to feeling like I'm sending emails to some inbox stationed in outer space in some other galaxy far, far away, I just feel lousy, belittled and super frustrated. (Can you tell yet?)
If you're noticing a pattern of not being able to respond to emails promptly because of your heavy workload or because of your demanding schedule, then in my opinion, it's time to reorganize and make-over your time management system. Or, if you're the type of person who sees and reads emails but chooses to purposefully ignore them, then shame on you!!
I admit that in several cases, no response to emails has led me to just figure stuff out on my own, but that was when I was I new and entry-level. I probably did ask some dumb questions. But now that I'm older, I've learned that what you send in an email should be well thought out beforehand because it is also courteous of the sender to do her part in solving problems on her own and simply getting the job done, perhaps in a different way than originally planned.
Either way, I can't help but notice over the years that there are some people who simply have no courtesy or professionalism when it comes to email. Probably the nicest, not just most professional thing you can do as a working professional, is to respond to your emails in a timely manner. It's just good karma, and we could all use a little more in this world.
Ok, deep breaths. Thanks ladies for letting me get that off my chest. Any thoughts?